Great Co-workers! - Implementation Specialist SofterWare Employee Review

4.0
Oct 7, 2021
Recommend
CEO approval
Business outlook

Pros

Teamwork was great - we pitched in and helped wherever necessary and clients loved us.

Cons

So much has changed in the world, and work environments have changed with it. I don't know if things will ever go back to how they used to be.

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SofterWare Response
4y
Thank you so much for the valuable feedback and all your years of service to our nonprofit clients and your fellow employees! We couldn’t agree more with the teamwork and camaraderie you noted. Our client satisfaction ratings have continued to climb to their highest levels thanks to people like you. It's very true what you say about our post-COVID world. We’re now full-time flex because our staff said they like working from home, while others prefer the office. You never know what the future holds, so we’ll continue to listen closely to what our staff and clients tell us so that we’re meeting everyone’s needs. Thank you for the excellent advice! Keeping our family culture is so important, and a challenge as you pointed out, in today’s remote work world. We’ll continue to do whatever we can to keep that family feel, and look out for each other. Thanks again and best wishes from your SofterWare family! -Mike Sernoff, Senior Vice President

Explore other reviews about SofterWare

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for. Work life balance, understanding managers, and great peers.

Cons

Lack of communication across teams.

5.0
Jan 8, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent positive company culture that values work life balance and transparency. Even as an intern they immediately let me know what the different positions earned at my first 1-on-1. Despite only being an intern, I always felt respected and that people cared about what I had to say during meetings and when giving critiques.

Cons

Only con I can think of is that if you don't like being fully remote then this won't be the company for you

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