Solid, Growing Company - Anonymous employee SofterWare Employee Review

5.0
Jun 21, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The environment allows for individuals to operate in their strengths and collaborate with great people to positively impact the business. Career growth and professional development opportunities continue to improve. There is a strong emphasis on building teams and an inclusive spirit among departments. The entrepreneurial spirit which started the company is alive and well, and autonomy is embraced. Listens to and implements employee feedback.

Cons

Important internal communication is lacking at times. There are inconsistencies in the area of staff engagement in some departments. Lacks process and structure in some keys areas.

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SofterWare Response
9y
We have an amazing team of very talented employees that recognize, respect and support each other's strengths. In 2016, with the enhancements to our Professional Development Policy, each employee is encouraged to invest time to increase their knowledge as well as receiving reimbursement for their professional development. “We Collaborate as a Team” is one of our five Values, and we are glad to hear that you see us living this! We always welcome employee feedback through individual conversations, team discussions and surveys. Each department receives the feedback from the surveys so they can work together to address the ideas. We recently formed an Employee Engagement Committee with employees from our different teams who are energized to propel SofterWare’s success for the good of themselves, their colleagues, our clients, and ultimately the world. As you noted, communication is so important, and we are committed to improving processes and ways to be more open and keep everyone informed. Internal communication is an area that we continually improve by including information on our progress dashboards, Annual State of the Company Address, and Second Friday employee meetings. We listen to and learn from each other and we would love to talk with you about your ideas! Kathy

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5.0
Jun 4, 2026
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CEO approval
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Pros

Amazing company to work for. Work life balance, understanding managers, and great peers.

Cons

Lack of communication across teams.

5.0
Jan 8, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent positive company culture that values work life balance and transparency. Even as an intern they immediately let me know what the different positions earned at my first 1-on-1. Despite only being an intern, I always felt respected and that people cared about what I had to say during meetings and when giving critiques.

Cons

Only con I can think of is that if you don't like being fully remote then this won't be the company for you

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