Service Dispatcher - Customer Service Representative/Dispatcher Smith Fire Systems Employee Review

Great people to work with, good pay and benefits, consistent working hours, paid holidays, vacation and sick pay, 401k matching as well as medical and dental coverage. Upper Management is supportive and helpful.

The work load can fluctuate in wild swings creating stress when it busy or too slow.

-They have a top notch design training program for new designers -The office culture and drawing standards are very ridgid which is needed when first starting out in this industry -continuing education of design staff is a priority

-Very rigid work environment, once you have learned the basics and have a good handle on design, it becomes and hinderance to further growth. -You must be willing to work extra without compensation. They give you a conflicting message in that they want you to give it your all and a little more but then discipline you when you stay late saying you are wasting time, and berate you when you leave on time. -a general attitude that it is a privilege to receive your paycheck and that even though we don't think you deserve it we are legally obligated to pay you.