CEO Does Not Have/Has Not Developed Leadership Skills Required To Keep Pace With Growth Of Company. - Anonymous employee Smile.io Employee Review

The entire team pull in the same direction and stuff gets done to such a high standard. Everyone works hard and is incredibly talented at their job. It's an inspiring place to work.

I've had no bad experience or cause for concern

Colleagues are incredibly smart and capable, a joy to be around. Great work-life balance and perks. Really good about helping employees explore different interests in different departments. The head of merchant success is extremely competent.

Over a single year, 3 executives (heads of product, engineering, and people) were booted or left...one even resigned on the spot. None were backfilled, and the cofounders took on their roles instead so they wouldn't continue to get pushback from upper management. The company can't progress because of the brick wall the cofounders put up based on their experiences as a web agency 12 years ago.