Working at Smile.io | Glassdoor.ca

Smile.io Overview

Kitchener, ON
1 to 50 employees
2012
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Unknown
Smile.io allows businesses to establish real emotional relationships with customers, rather than the transactional ones they have become accustomed to (mass emails, facebook ads, etc). We create these lasting relationships through fun, easy-to-use, on brand, reward ... Read more

Smile.io Reviews

5.0
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Smile.io CEO Mike Rossi
Mike Rossi
15 Ratings
  • "Great company and environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Kitchener, ON
    Current Employee - Software Developer in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile.io full-time (More than a year)

    Pros

    I've been working at Smile.io for a bit over 2 years now.

    Smile.io provides a great place to work as well as an amazing group of people to work with. Regardless of what department you are in, you know that you're working with others towards a common goal. The trajectory of the business and resulting success sheds light on the meticulous planning and decision making that goes into each step the company; which is well calculated and thought out. Milestones are celebrated and individual effort is praised.

    The culture feels easy and relaxed, albeit the fast pace and high standards of output. It really is a community that gives you as much as you put in.

    Cons

    The environment is fast paced and may be an adjustment for some. The only other con is not being able to work here.

    Advice to Management

    Keep up the transparency, make goals known and how to strive for success in each department.

See All 21 Reviews

Smile.io Photos

Smile.io photo of: The KW Smile Team!
Smile.io photo of: The Smile team gets festive!
Smile.io photo of: Doggo Meetup
Smile.io photo of: Learning
Smile.io photo of: Kirsten gets preeeetttty excited about Secret Santa gifts!
Smile.io photo of: Cheers!
See All PhotosSee All

Smile.io Interviews

Experience

Experience
83%
0%
17%

Getting an Interview

Getting an Interview
83%
17%

Difficulty

3.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Client Support Specialist Interview

    Anonymous Employee in Kitchener, ON
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Smile.io (Kitchener, ON) in June-2017.

    Interview

    The interview process at Smile.io was a series of interviews (3) over the course of about a month, which became increasingly more specific each time. Interview #1 was a meeting to discuss why I was interested in the position. For interview #2 I was given a series of questions a few days beforehand to prepare with. These questions pertained to my technical skills, and were essential I think in demonstrating my abilities to respond to the tasks/situations I would encounter on the job. In the interview itself we went over these answers and critiqued them. Interview #3 consisted of meeting with two other employees who specialize in different departments (to see if I would be a good fit for them). The interview process was very thorough, which makes sense for a company that is growing rapidly. One thing I thought that was great was that the CEO was present for both of my first two interviews. Employees were really friendly/down to earth.

    Interview Questions

    • Am I curious, am I comfortable in a fast paced environment that is changing, technical questions pertaining to Smile.io itself.   Answer Question
See All 6 Interviews

Smile.io Awards & Accolades

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