Working at Smile.io | Glassdoor.ca

Smile.io Overview

Kitchener, ON
51 to 200 employees
2012
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Unknown
Smile.io allows businesses to establish real emotional relationships with customers, rather than the transactional ones they have become accustomed to (mass emails, facebook ads, etc). We create these lasting relationships through fun, easy-to-use, on brand, reward ... Read more

Smile.io Reviews

5.0
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Smile.io CEO Mike Rossi
Mike Rossi
19 Ratings
  • Helpful (1)

    "Incredible culture. The best company I've ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile.io full-time

    Pros

    - DOG FRIENDLY (need I say more?)
    - Great leaders/mentors to learn from
    - Vacation time + benefits
    - Hard-working, kind coworkers
    - A product you can truly stand behind
    - Room to grow
    - Lots of autonomy
    - Fun/frequent employee events

    Cons

    Be prepared to be challenged and work hard but also be rewarded and acknowledged for all your efforts.

    Advice to Management

    Continue to focus on each person's growth plan

See All 27 Reviews

Smile.io Photos

Smile.io photo of: Team Photo @ our annual Christmas in July Reindeer Games competition!
Smile.io photo of: Getting fancy @ our Holiday Party 2018 where we got to celebrate together and thank significant others for being the behind the scenes champions of our team!
Smile.io photo of: Tame the Lane 2018 - Street party to support CAFKA!
Smile.io photo of: Tame the Lane 2018 - Street party to support CAFKA!
Smile.io photo of: Learning how to throw sharp things @ BATL Axe Throwing!
Smile.io photo of: Saying Goodbye to co-ops at the end of term in style... #awkwardfamilyphoto
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Smile.io Interviews

Experience

Experience
82%
9%
9%

Getting an Interview

Getting an Interview
82%
18%

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Client Support Specialist Interview

    Anonymous Employee in Kitchener, ON
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Smile.io (Kitchener, ON) in June-2017.

    Interview

    The interview process at Smile.io was a series of interviews (3) over the course of about a month, which became increasingly more specific each time. Interview #1 was a meeting to discuss why I was interested in the position. For interview #2 I was given a series of questions a few days beforehand to prepare with. These questions pertained to my technical skills, and were essential I think in demonstrating my abilities to respond to the tasks/situations I would encounter on the job. In the interview itself we went over these answers and critiqued them. Interview #3 consisted of meeting with two other employees who specialize in different departments (to see if I would be a good fit for them). The interview process was very thorough, which makes sense for a company that is growing rapidly. One thing I thought that was great was that the CEO was present for both of my first two interviews. Employees were really friendly/down to earth.

    Interview Questions

    • Am I curious, am I comfortable in a fast paced environment that is changing, technical questions pertaining to Smile.io itself.   Answer Question
See All 11 Interviews

Smile.io Awards & Accolades

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