Working at Smile.io | Glassdoor.ca

Smile.io Overview

Kitchener, ON
1 to 50 employees
2012
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Unknown
Smile.io allows businesses to establish real emotional relationships with customers, rather than the transactional ones they have become accustomed to (mass emails, facebook ads, etc). We create these lasting relationships through fun, easy-to-use, on brand, reward ... Read more

Smile.io Reviews

5.0
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Smile.io CEO Mike Rossi
Mike Rossi
12 Ratings
  • "Fast-growing and promising company!"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kitchener, ON
    Current Employee - Anonymous Employee in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile.io full-time (Less than a year)

    Pros

    Everything at Smile.io is truly a team effort! There is a high degree of collaboration, lots of constructive feedback, and everyone here operates in the best interest of Smile.io and our customers. It's a breath of fresh air to know that even at the executive level, this company looks out for its employees and interested in the growth and development of not only each team, and each employee here. The work is challenging and there's not a single person here that doesn't work hard.

    Cons

    Not really con, but process and strategy are both still maturing. Getting things more solid will be imperative for scaling.

    Advice to Management

    Keep building this great culture!

See All 16 Reviews

Smile.io Photos

Smile.io photo of: The KW Smile Team!
Smile.io photo of: The Smile team gets festive!
Smile.io photo of: Doggo Meetup
Smile.io photo of: Learning
Smile.io photo of: Kirsten gets preeeetttty excited about Secret Santa gifts!
Smile.io photo of: Cheers!
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Smile.io Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
75%
25%

Difficulty

3.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Account Manager Interview

    Anonymous Interview Candidate in Kitchener, ON
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Smile.io (Kitchener, ON) in January-2018.

    Interview

    The interview process is 3-4 rounds depending on who you meet and when. First contacted via email, and spent an hour with HR, super causal and felt very comfortable. Second round is a technical interview, where you create a store and use the app. Three and four are cultural based interviews with expectations and meeting a bunch of people on the team. Everything is pretty casual, but the technical interview takes a lot of time to really get where they want you to be with support knowledge and diving into the blogs and resources. It's an amazing team that cares a lot about fit and experience, so ask a lot of questions, get to know everyone who's interviewing you, and be aware that they don't talk to each other (so ask the same questions in each interview about culture and different team aspects)

    Interview Questions

    • Tell me about yourself and your work experience   Answer Question
    • How would you help a customer who's having a problem (specific scenarios are given out)   Answer Question
See All 4 Interviews

Smile.io Awards & Accolades

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