Working at Smile.io | Glassdoor.ca

Smile.io Overview

Kitchener, ON
51 to 200 employees
2012
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Unknown
Smile.io allows businesses to establish real emotional relationships with customers, rather than the transactional ones they have become accustomed to (mass emails, facebook ads, etc). We create these lasting relationships through fun, easy-to-use, on brand, reward ... Read more

Smile.io Reviews

  • "Great company culture and a cool product!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Designer in Kitchener, ON
    Current Employee - Product Designer in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile.io full-time (Less than a year)

    Pros

    - Lots of different projects to work on, so you're always engaged
    - Super collaborative environment - everyone is really nice!
    - Sweet perks & competitive salary
    - Company is transparent about everything from product roadmap to financials
    - Lots of community involvement (and parties)
    - Office dogs!

    Cons

    - Very fast-paced environment can be challenging at times
    - As the company grows, you don't know everyone as well as you'd like to
    - Project management isn't consistent, so you're not always sure what's expected of you (although this is improving)

    Advice to Management

    Company culture is awesome, keep it up!

See All 29 Reviews

Smile.io Photos

Smile.io photo of: Team Photo @ our annual Christmas in July Reindeer Games competition!
Smile.io photo of: Getting fancy @ our Holiday Party 2018 where we got to celebrate together and thank significant others for being the behind the scenes champions of our team!
Smile.io photo of: Tame the Lane 2018 - Street party to support CAFKA!
Smile.io photo of: Tame the Lane 2018 - Street party to support CAFKA!
Smile.io photo of: Learning how to throw sharp things @ BATL Axe Throwing!
Smile.io photo of: Saying Goodbye to co-ops at the end of term in style... #awkwardfamilyphoto
See All PhotosSee All

Smile.io Interviews

Experience

Experience
77%
8%
15%

Getting an Interview

Getting an Interview
77%
23%

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Client Support Specialist Interview

    Anonymous Employee in Kitchener, ON
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Smile.io (Kitchener, ON) in June 2017.

    Interview

    The interview process at Smile.io was a series of interviews (3) over the course of about a month, which became increasingly more specific each time. Interview #1 was a meeting to discuss why I was interested in the position. For interview #2 I was given a series of questions a few days beforehand to prepare with. These questions pertained to my technical skills, and were essential I think in demonstrating my abilities to respond to the tasks/situations I would encounter on the job. In the interview itself we went over these answers and critiqued them. Interview #3 consisted of meeting with two other employees who specialize in different departments (to see if I would be a good fit for them). The interview process was very thorough, which makes sense for a company that is growing rapidly. One thing I thought that was great was that the CEO was present for both of my first two interviews. Employees were really friendly/down to earth.

    Interview Questions

    • Am I curious, am I comfortable in a fast paced environment that is changing, technical questions pertaining to Smile.io itself.   Answer Question
See All 12 Interviews

Smile.io Awards & Accolades

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