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      Smartly

      Engaged employer

      Smartly reviews

      Very disappointing - Anonymous employee Smartly Employee Review

      3.0
      Oct 14, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - great place to learn - great product, that evolves everytime (because constant feedback is part of the culture of the company) - great jobs when you are based in Helsinki, not in local markets

      Cons

      - the product does not fit to every markets, on a sales' perspective - sales objectives are unreachable (because nothing is adapted for new markets) - management: not always fit to the company spirit in local markets (not human, defend their own interests and image, the opposite of the CEO) - they recruit before being sure they need additional people - hard to start : many concepts, many things to understand, lot of info to sort

      avatar
      Smartly Response
      6y
      Thank you for your candid feedback! Constant feedback is a critical part of our culture, and we are listening. It’s great to hear that you love the learning environment and the product at Smartly.io. There is definitely a lot of learning expected at Smartly.io and we can understand how that can be challenging. We are here to support you, so I hope you will reach out to your manager, the training team, the people team or your colleagues to get additional information or training to help you in your role. We would also love to hear more from you directly about your feedback on what changes might be needed for your local market with respect to product – as you note there is a continuous feedback loop, so I hope you have given your feedback to the product team, if not then let’s fix that! We also encourage you to share constructive feedback about local leadership with your manager, the people team or the Executive Leadership team directly.

      Explore other reviews about Smartly

      5.0
      May 28, 2026
      Paid social associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice to work with the people there.

      Cons

      Nothing bad to say about experience.

      1.0
      May 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      On the surface, the company has potential. Powerful platform that connects with a wide range of channels. But that’s where it ends.

      Cons

      Do you like constantly moving targets? How about no firm product roadmap? Or maybe poor executive leadership that pushes you to your breaking point? Then Smartly is the place for you. Breakdowns among executive leadership from sales, marketing, and product all make for the perfect storm of chaos that is impossible to navigate. You’ll join endless all-hands meetings with C-Suites screaming “GSD” paired with “push push push” as their version of a rally cry for everyone to meet aggressive quarterly targets. Culture is toxic and unenjoyable. Employee turnover is constant, whether by choice or by force. There is no time for celebration for any type of wins, whether they be on a department or company level. If you’re looking for a rewarding experience, this is not it.

      10
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