Toxic Work Environment - Assistant Buyer Signet Jewelers Employee Review

2.0
Jan 17, 2024
Recommend
CEO approval
Business outlook

Pros

Work remote 3 days at the office, 2 days WFH. Last week of the month is entirely WFH. You get 3 weeks to work remote so that you can work from anywhere.

Cons

Employees are stressed, due to low staffing and low sales. Communication is limited and is “sugar-coated.” Toxic people that have worked there for many years are rewarded (tacitly) for unethical, harmful and nasty attitudes and actions towards new team members. Depending on what banner you work for you have a shelf life. They prefer young people out of college to mold their way. Very few Leaders at the top making the decisions have zero fine jewelry background. HR is not your friend here. They claim to want to change the culture but nothing is done.

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Signet Jewelers Response
2y
We are sorry to hear your experience doesn’t meet the high standards we set for our employee experience. We strongly encourage you to reach out to employeeexperience@signetjewelers.com so that we can discuss your concerns in more detail. We strive to provide compelling employee experiences for all our team members.

Explore other reviews about Signet Jewelers

5.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive; Puts love and people first

Cons

Not enough people are aware of the company’s changes to revolutionize their company with the times.

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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