The dumbest group of people I have ever worked with - Anonymous employee Signet Jewelers Employee Review

2.0
Apr 20, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I got paid well. My boss was good at communicating goals and priorities. I really liked the people I worked with in my department. For me, the work/life balance was good. Some of the people I worked with were great.

Cons

Due to my position I had the opportunity to work with other departments on projects. Some of the people I worked with on some of these projects were good, hones,t hard working people and some of them were good at what they did. But on other projects I worked with people who, in my opinion had IQs below 100. They couldn't understand basic concepts and didn't want to accept change. The prevalent viewat Sterling is that change means that what you were doing before was wrong and you are incompetent. Therefore change wasn't embraced. Sterling is the leadrer in the jewelry industry therefore management belives that what they are doing is best-in-class. The problem is that their competition (major corporations, not the mom and pop jewelry stores) is more inept than Sterling, therefore Sterling looks like a star. As the saying goes, a one eyed person in a village full of blind people is king. Note to future employees, if your not that bright and don't like change then Sterling is the place for you!

Explore other reviews about Signet Jewelers

5.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive; Puts love and people first

Cons

Not enough people are aware of the company’s changes to revolutionize their company with the times.

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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