Pros
There are some genuinely hardworking and kind people working for this company that are passionate about making their customers’ day. These people are leaving in hordes as the company & upper management wreak havoc on morale.
Cons
Signet’s motto is customer first, but needless drama and staff degradation always come first when you’re working in a H Samuels or an Ernest Jones. District managers indulge in needless bullying and mind games, achieving Olympian levels of mental gymnastics. Staff are chucked around different stores like pawns in the world’s most gruelling and tedious game of chess and secondments are handed out left and right with the promise of opportunities that do not exist. Sexism and abuse of staff (both by management and among colleagues) is permitted while dedication and passion for the customer experience is punished. The company can’t decide if it likes commission or not and changes its rewards scheme every ten seconds. Think you’re gonna get a lunch hour as reprieve from the exhaustion? Not a chance, you’ll even sacrifice your days off and work and come in when you’re too ill to function to keep your store open on skeletal staff. If you like to belittle others then this is the right place for you, you’ll rise through the ranks like a rocket ship. On the other hand, if you’re genuinely passionate about customer experience and jewellery look elsewhere, because this company will suck the enthusiasm right out of you.