They've Lost Focus of What Really Matters - Anonymous employee Shift Paradigm Employee Review

2.0
Apr 23, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO that isn't questioned for high performing employees. But if you're not a high performer, your PTO will be scrutinized. - Great co-workers who want to get better at their craft - Decent 401(k) match and health benefits - The opportunity to work with amazing clients across many industries

Cons

- The leadership team lost focus of what really matters - delivering value for clients. They are so focused on EBITDA and margin that they are running the company into the ground. The spirit of what was built at Trendline, DIG and LeadMD is lost and even the smartest of people from those organizations are unhappy and only sticking around because they have equity and are hoping they don't lose their investment. This trickles down to the rest of the team. People are demoralized and just wondering when the next layoff will happen. - Meanwhile, there have been several examples of promotions that aren't deserved. Except Beth. - There is a culture of blame. People spend more time gossiping about each other than focusing on the client. This goes all the way up to the C-Suite. - The quality of delivery has greatly suffered. There are a lot of reasons for this, but the core is that the company does not know who they are or what value they provide. DIG did data analytics. Trendline did email. LeadMD did rev ops. They haven't found a way to blend these in a way that makes sense to clients.

Explore other reviews about Shift Paradigm

5.0
Sep 12, 2024
Recommend
CEO approval
Business outlook

Pros

Lots of room to create your own structure and process. Respectful that employees are people. The organization actually cares about DEI, operationally, not just as lip service. Tons of opportunity for learning. Thoughtful CEO, who communicates clearly.

Cons

It is a difficult industry space for an org to enter, and I don't know anyone who does full service consultancy + agency particularly well. If you're gritty and you like creating your own structure, this can also be a pro.

3
2.0
Oct 7, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You will be a fool to seek any pros here. It's not a decent workplace for people who want clear boundaries and hope to enjoy some work-life balance. These awful people will never respect the lines you draw.

Cons

The work expectations were ridiculously high. Employees were expected to be available 24/7, work on multiple projects, and meet client expectations while balancing poorly assigned deadlines. It was a struggle to show up every day when you knew they expected too much from you. It was exhausting to try to reason with the arrogant leadership that did nothing but pile horrible expectations. They also didn't give me enough room to grow. My learning stopped, and I was doing boring work for months. There was no career growth, either. Overall, it was a horribly frustrating experience, and I escaped before I could be trapped here for long.

2
avatar
Shift Paradigm Response
8mo
Thank you for taking the time to share your experience. We're sorry to hear that you felt overwhelmed and unsupported during your time with us. Your feedback about workload expectations, work-life balance, and development opportunities is taken seriously. We recognize that unrealistic deadlines and unclear boundaries can lead to burnout, and this is not the environment we want to create. Our new leadership is working to actively address these issues. Again, thank you for the feedback.
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