Good teams crap CMO - Marketing Shake Shack Employee Review

2.0
Jul 16, 2025
Recommend
CEO approval
Business outlook

Pros

The administrative team, GMs and crew are all great. Great work environment. Very cooperative and solutions oriented.

Cons

CMO- if you are going for an interview with the marketing dept, don't. It's the worst dept to work for in the company. CMO is very hard to work with, constantly changing plans. If you tell her it's not a good idea she says you're not trying only to call it off after you do the work. There's a lot of useless busy work that's super unproductive and she has a sense that she has the "best" team. No point being the best team if you aren't working well with the other departments. The turnover rate in this dept is very high, and it's not without reason.

Explore other reviews about Shake Shack

5.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

good work enviroment and nice people. everyone is so nice

Cons

too demanding and lack of understanding for employees time

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Nice, community, and keeps you going

Cons

Always busy, fast paced, lack of breaks when it’s busy

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