Quitting never felt better - Trainer Shake Shack Employee Review

2.0
Dec 3, 2025
Recommend
CEO approval
Business outlook

Pros

Friendly crew and shift managers

Cons

The pay was not worth the work. Hours were absolutely horrific, constantly unstable schedules and a lack of understanding from upper management about what the team and the store needed. Watched several students get screwed by being scheduled during school hours despite their availability bring updated correctly. Upper management only cared about the morning crew, the night crew constantly was getting screwed over in every aspect and then made to feel like we were the problem when we had not been set up got success. Despite my position, I was never properly trained myself.

Explore other reviews about Shake Shack

5.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

good work enviroment and nice people. everyone is so nice

Cons

too demanding and lack of understanding for employees time

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Nice, community, and keeps you going

Cons

Always busy, fast paced, lack of breaks when it’s busy

See reviews by: Helpful|Rating|Date|All