The District at Green Valley Ranch location—Poor treatment, low morale, inept management, favoritism - Cross Trainer Shake Shack Employee Review

1.0
Dec 27, 2023
Recommend
CEO approval
Business outlook

Pros

Good food, decent employee discount on shift.

Cons

Poor management, GM feeds you complete fluff upon hiring but doesn’t follow through, they are feet draggers, they hold you back on training stations even if you’re beyond proficient and a fast learner, hence holding employees back on promotions unless you’re a favorite or friend of friend, in which case the GM will rush them through training to promote to a position they’re not proficiently trained for or qualified for. They treat team members with favoritism, most shift managers goof off during shifts, talk in office, dictate not assist during rushes and GM allows this behavior creating low morale and poor work environment. Promotion is a joke even if you are a hard and proficient worker if you are not of the favorites group. Drama. GM is a problem, does nothing to make it a better work environment, just sits in office while everything goes on around him that employees have brought to his attention as issues. And then the GM wonders why people quit and employee morale is low, put in effort, excel, and no return and employees calling off.

Explore other reviews about Shake Shack

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

The salary was pretty good, good benefits and everyone working there were really nice

Cons

A little dirty sometimes, and can be pretty stressful

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

60% discount saves me money

Cons

bogus. management is awful, i was put on a full time schedule when i agreed to a part time one since im a college student, hours are awful , understaffed environment, i sense some passive aggression between me and my coworkers but i cant put my finger on it. also this one manager only decides to help out when things get extremely hectic but then they go back to sitting down and being on their phone.

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