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      Shake Shack

      Engaged employer

      Shake Shack reviews

      Great SOP but no followup on training schedules - Management Trainee Shake Shack Employee Review

      2.0
      Dec 9, 2021
      Management trainee
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly staff Work life balance schedule. 44 hours work week, even though ot are expected

      Cons

      Trainers gets transfered when new outlets opened. Lack of trainers means that staff have little rotation, staffs gets same role daily. Gender bias- Guys gets choosen for most labor intensive roles. Some managers hide necessary information such as medical claim procedure from the staff. Staff meal not provided. Could be purchased at a discount but limted to 1 set. Detailed training SOP but weak training schedules that are not followed closely.

      Explore other reviews about Shake Shack

      5.0
      Jun 3, 2026
      Cross trainer
      Recommend
      CEO approval
      Business outlook

      Pros

      good people ability to grow

      Cons

      sometimes communication is not the best

      2.0
      Jun 4, 2026
      Team member
      Recommend
      CEO approval
      Business outlook

      Pros

      60% discount saves me money

      Cons

      bogus. management is awful, i was put on a full time schedule when i agreed to a part time one since im a college student, hours are awful , understaffed environment, i sense some passive aggression between me and my coworkers but i cant put my finger on it. also this one manager only decides to help out when things get extremely hectic but then they go back to sitting down and being on their phone.

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