Food discounts can't outweigh poor leadership - Anonymous employee Shake Shack Employee Review

1.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Food discounts I guess…. And a paycheck

Cons

Terrible leadership. Don’t be fooled by old reviews talking about the culture. That left with CEO Randy Garutti. Shake shack is just like every other money hungry corporation. They will work you straight into the ground if you let them.

Explore other reviews about Shake Shack

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

good people ability to grow

Cons

sometimes communication is not the best

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

60% discount saves me money

Cons

bogus. management is awful, i was put on a full time schedule when i agreed to a part time one since im a college student, hours are awful , understaffed environment, i sense some passive aggression between me and my coworkers but i cant put my finger on it. also this one manager only decides to help out when things get extremely hectic but then they go back to sitting down and being on their phone.

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