Supportive kitchen environment, but long hours and stress - Kitchen Team Member Shake Shack Employee Review

4.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Actually get to help out with kitchen even if you didn’t had any kitchen experience Can bond well by communicating together in the kitchen

Cons

The working hour for full time is actually very long and stress especially during weekend but that’s very normal for fnb industry

Explore other reviews about Shake Shack

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

good people ability to grow

Cons

sometimes communication is not the best

3.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

Cons

Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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