Overall great company - Senior Solution Consultant ServiceNow Employee Review

5.0
Jun 9, 2025
Recommend
CEO approval
Business outlook

Pros

Great culture, pay is decent and benefits are good. The culture is phenomenal and the people I work with are incredibly smart, talented, and fun to be around. NYC office is an incredible location. A lot of resources to lean on.

Cons

A lot of recent reorgs in 2025 with Sales leadership changes. With new leadership changes comes new operational changes that aren't productive to driving deals forward or making sales teams work efficiently. Sometimes it's just information overload

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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