Think twice or better three times before joining this company (Sales) - Anonymous employee ServiceNow Employee Review

2.0
Jun 9, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Competitive salary 2. Product is indeed very good if not the best concerning enterprise service management 3. MacBook is nice 4. Some colleagues are indeed very smart and helpful 5. If you can deliver the numbers you´re career will advance very fast

Cons

1. Regular silent firings. If you survive one or two years you´re good and/or very lucky. The bar to get in is quite low so if after a few months they figure out that you don´t meet their expectations they just fire you. 2. Micromanagement like you have never seen before 3. Political cliques. If you don´t have the support of one of the powerful ones and you don´t deliver your numbers you´re toast. 4. You can delete life from work/life balance 5. HR is only the hire/fire department. Don´t expect anything else from them.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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