LOVE the culture, the solutions and the customers - Senior Solutions Consultant ServiceNow Employee Review

5.0
May 7, 2020
Recommend
CEO approval
Business outlook

Pros

- Amazing offerings that are extremely relevant to all organizations around the world. - Awesome people to work with. Super supportive and also tons of fun to be around! - Incredibly loyal customer base that loves the company as much as we do and this makes my job so enjoyable!

Cons

- Not really a con for me but maybe for others. The learning curve can be steep and the speed of innovation is not slowing down so it can only get worse. That's the "burden" of working with such a dynamic platform!

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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