Interesting challenges, good people to work with, great place for programmers - Senior Applications Developer ServiceNow Employee Review

5.0
Nov 1, 2013
Recommend
CEO approval
Business outlook

Pros

It's an energetic place, lots of good people, interesting work, interesting challenges. As a programmer, it's got a very interesting problem set to work on, interesting set of requirements to design to, to make a product that is so customizable by our customers, open where we want them to modify it, closed where we don't. They live up to the Agile/SCRUM methodology - a sustainable work pace that doesn't have me killing myself every release or abandoning my family - nor bored. Very cool collaborative type of environment - I'd worked in offices before, and being able to talk to and listen to my coworkers more easily is a nice change. I've been a programmer for 20 years, this is my favorite work environment. I get to get things done, build cool stuff, have a life, work with interesting people. When I hit a trouble point, people here help - I can ask my coworkers or my boss at any moment and get pointed to the right direction.

Cons

If you want an office - it's cubicles. Personally, now that I've done it, I like it (never thought I would - too many negative stereotypes of cubicles). The interaction, the ability to just toss a question to a coworker is well worth it. No walls, so you can easily talk. No food in walking distance - food trucks and a sandwich place that brings food in - that I do miss, I used to work an office with more choices. We've got a free Friday lunch that is often good, and it's something, but I miss walking to my local Chinese or Mexican in the area.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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