G&A = "Wasted Spend" - Accounting ServiceNow Employee Review

2.0
May 2, 2019
Recommend
CEO approval
Business outlook

Pros

Great facility, amazing OVERALL company culture (non finance departments), cool products, innovative company, "decent" benefits, great maternity leave, amazing mother rooms

Cons

This review is based on the state of the company at my departure. I once loved ServiceNow and while I still love the company, Finance has taken a downward spiral. There is new leadership in charge of Accounting/Payroll/SEC/Revenue and that leadership views people as "wasted spend"; they laid off the entire Amsterdam team and expect the HQ team to absorb all that work, it was communicated that you should expect long hours, and if you werent ok with that, you should leave; they pay far below market on base salaries and the pay discrepancy between people is unbelievable. They are slowly outsourcing all of accounting to India and I would expect the rest of finance to follow...this is not a ship to join unless you like working long hours and like working for narcissists and apathetic leaders.

Explore other reviews about ServiceNow

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great stock plans when joining company. Flexible hybrid/remote model depending on your role within the organization.

Cons

Stock has dipped quite a bit after the split but seems to be making a comeback. That hurts stock plan received upon offer.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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