Pros
In the 2+ years I’ve been with ServiceNow, I’ve seen tremendous evolution and growth. In particular, the leadership they’ve brought on is phenomenal. The values they’ve instilled, and the culture they’re building, are authentic and inspirational. I see them “walking the talk” every day, and it’s flowing throughout the organization. There will always be pockets of mixed personalities and challenges across teams, but compared to other companies I’ve been a part of in the Bay Area, ServiceNow is amazing. Growth is truly an understatement. We’re on an incredible trajectory, and we’re not slowing down. If you’re good at what you do, there is so much potential across the organization to move up, move around, and continue learning. World class innovation and people. Working on the best technology and making an impact on the way people work is pretty cool. Combine that with incredible talent at this company, and it’s a place where you’re always learning and growing in your field.
Cons
If you’re not a performer, and don’t have the drive to work hard, this is not the place for you. It is not a place where you go to be complacent, take long lunches, and have an easy ride. There are nutty days and often long hours, but on the plus side there is a lot of flexibility, and there’s definitely reward for the effort. Because of the pace of growth, it can be a challenge to get things done. As new teams and roles are formed, there’s an element of “who’s on first?” at times. Process and structure take time, and we’re not there in all areas. Again, some personalities will thrive in this environment, but it’s not for everyone.