“overvalued technology to work with, poorly managed and highly political” - Anonymous employee ServiceNow Employee Review

1.0
Mar 21, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Could have potential but do not treat their employees right. Happy cows make good milk. So that applies to developers. And management their is all about them selves. They do not treat their directs with dignity. After a year. I feels like escaping from a communistic camp. Sorry not much pros.

Cons

This company is run by the hard headed old timers that ant' let go of the product. They are very closed minded. The product has so much holes in it since i worked there. The customers that are using this is seeing layers of cake frosting over bad stale old cake. Product is using such an old 2000 technology that if there are decent competitors they should be dead soon.

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5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great stock plans when joining company. Flexible hybrid/remote model depending on your role within the organization.

Cons

Stock has dipped quite a bit after the split but seems to be making a comeback. That hurts stock plan received upon offer.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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