Amazing opportunity at new West Loop development office - Senior Technical Program Manager ServiceNow Employee Review

5.0
Mar 28, 2018
Recommend
CEO approval
Business outlook

Pros

Love working at the beautiful new West Loop development office. Awesome to be in from the ground up. Great growing company that thrives on execution and customer satisfaction. Minimal meetings and a lot of encouragement for individuals and teams to get stuff done without red tape. Work/life balance is great – unlimited PTO and opportunities to work from home. Leadership makes sincere effort to make ServiceNow a great place to work. Product is a great opportunity to make people’s lives better at their workplace.

Cons

Does not currently offer 401(k) matching but it sounds like it’s being evaluated for addition. Growing quickly, which is overall great but doesn’t come without the cost of growing pains. Leadership is responsive to concerns and issues.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
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Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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