OVERWORKED/UNDERPAID - General Ledger Accountant ServiceNow Employee Review

1.0
Oct 24, 2017
Recommend
CEO approval
Business outlook

Pros

Lowest salary in Amsterdam! They are hiring underpaid foreigners mostly out of Netherlands due to their bad reputation here! Everybody exhausted on a daily basis, lots of mistakes made by managers those need to be corrected by operational! Fluctuation is very high-you will not even have time to remember for names! During your probation you do not have the full picture what is gonna be your role! It is an IT company, who is pre-testing their own products on them self-your process will never be "normal"!

Cons

Overwork not paid (about 30 hours per month-extreme overwork here is normal during closing-that is 2 weeks & slide down your overwork is also not an option!). Managers are not professional! If you have skills at Service Now is fine, if you do not have is also fine! For your overwork you are paid of with cutting your bonus! The finance team is full with not professional, incompetent individuals (waitress, shop assistant, bar musician)-at the end of the month you need to correct AP, AR, Payroll mistakes in the General Ledger beside your own closing tasks!

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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