Not a bad company - Anonymous employee ServiceNow Employee Review

4.0
Jul 11, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company product, talented employees, good health insurance, and nice office environment.

Cons

Forget if you expect to receive a raise. I have been working full-time for over two years and nothing has happened. They'll tell you that your "bonus" is your raise. Also, preference seems to be given to external candidates than current employees trying to grow professionally within the company. You'll lose more employees if opportunities are not given where deserved.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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