Overall a good work experience - Software Development Intern ServiceNow Employee Review

4.0
Mar 31, 2016
Recommend
CEO approval
Business outlook

Pros

The people there, both colleagues and managers, are really nice and incredibly helpful. My boss fell into the category of "harsh but fair", which I think was something I needed at the time. Plus, the overall work environment (office space, development practices, snacks, etc) is quite nice.

Cons

The product itself is honestly rather boring, but more importantly, since it has all been developed already you almost never find yourself developing NEW code and features. Instead you are assigned to work on one small part of the code base, and you only end up adding one or two lines. I personally like to do more, so this was a problem for me.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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