Toxic Culture, Aggressive PIPs, and Growing Layoffs - Quality Assurance Engineer ServiceNow Employee Review

1.0
Oct 17, 2025
Recommend
CEO approval
Business outlook

Pros

Good office premises AI Adoption Used to be employee-friendly, not anymore

Cons

Silent firings & forceful PIPs - feels like HRs have given a free hand to fire people. Micromanagement - Management doesn't even care to talk respectfully to their employees. No work life balance - Management treat employees as Robots. Giving 12 hrs everyday isn't sufficient to complete the work. Hell lot of pressure Less pay compared to peers Recently Hiring unfit candidates through - Feels like managers have an internal setup to hire their relatives who are unfit for the role.

Explore other reviews about ServiceNow

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Cons

- Hard to get remote position nowadays - Could have better pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

pay was solid. i guess you can get in at a good strike price if you receive a new grant now...

Cons

- Bill and p5 are busy living the high life at F1 races and concerts, while the operators get cut - Leaders have been told not to promote internally. Only external candidates, ideally from salesforce - we just cut 2500 people and leadership refuses to even acknowledge it - Refresh #s are low and we have been told additional stock grants for lower than VP will be <1/2 or 0 - we continue to move away from what our product can actually do now we are just building screens and selling an unrealistic dream

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