Great company to accelerate your career - Anonymous employee ServiceNow Employee Review

5.0
Sep 16, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great career prospects - room for growth and opportunity to move around Great perks Ability to travel Phenomenal compensation

Cons

It’s a shame but the culture has shifted recently from a place that felt more like a family to one that’s now very corporate and all about achievement. ServiceNow is no longer in scale up mode, and this was inevitable.

Explore other reviews about ServiceNow

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Cons

- Hard to get remote position nowadays - Could have better pay

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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