employer cover photo
employer logo
employer logo

ServiceMaster Brands

Engaged employer

Customer Service Representative - Customer Service Representative ServiceMaster Brands Employee Review

4.0
Jun 6, 2012
Recommend
CEO approval
Business outlook

Pros

Very flexible, Stable position even during unstable economy, great oppurtunity for advancement due to seeking prospects from within. The company over all is great. It just depends on the department and B-unit you are in.

Cons

No set training program in place. Current employees train new hires and temps which cause a lot of things to be missed. Certain departments need a bit more structure. You also dont get any PTO until you have been with the company for 6 months.

Explore other reviews about ServiceMaster Brands

5.0
Sep 3, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of learning opportunities, great people to work with

Cons

None all is good here

1.0
Jan 17, 2026
Recommend
CEO approval
Business outlook

Pros

Hmmm. Owners refuse to communicate directly. Only by text or email . This is actually a blessing as they are not only hated by all employees , but actually hate each other .

Cons

Owned by twin dwarfs who have a complex . They vie for control of the company and employees caught in the middle . No regard for employee safety . No training . Zero pay increase ever given . HUGE turnover at every position .

1
See reviews by: Helpful|Rating|Date|All