Despite its cons, a fantastic place to work. - Senior Software Developer ServiceMac Employee Review

4.0
Sep 11, 2020
Recommend
CEO approval
Business outlook

Pros

Modern technology; collaborative environment; engaged, passionate team members; singular vision for the product and platform.

Cons

Occasional sudden shifts in direction or changes in underlying technology choice with apparently little regard to the delivery schedule. Gaps in the communication chain can create chaos and confusion between team members in the trenches and upper management. "Scrum" isn't really Scrum. Unfinished features frequently make it into production.

Explore other reviews about ServiceMac

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Clear processes that help manage high-volume support

Cons

Variety of issues helps strengthen adaptability

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Helpful leadership and approachable coworkers

Cons

High ticket volume helps strengthen prioritization and multitasking skills

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