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      Service Management Group

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      Service Management Group reviews

      Bulbshare Review - Marketing Director Service Management Group Employee Review

      5.0
      Mar 21, 2024
      Marketing director
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing work culture - Flexibility - Work life balance - Dynamic work environment - Continuous learning with the freedom to explore/try/change strategies and methods

      Cons

      - Can't really think of one

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      Service Management Group Response
      2y
      Wow! How many hashtags can I use here...Bulbshare is all about that.... #WorkLifeBalance, #flexibility, and an environment that's just buzzing with #energy! Every day is a journey, it's all about that growth mindset here. #BestJobEver

      Explore other reviews about Service Management Group

      5.0
      Apr 8, 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The team is very supportive and always willing to help troubleshoot complex issues.

      Cons

      I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

      2.0
      Apr 11, 2026
      Senior csm
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited PTO Interesting clients Work from home Average pay

      Cons

      Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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