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Service Management Group

Is this your company?

I dont really feel satisfy - Automotive Technician Service Management Group Employee Review

2.0
Jul 29, 2023
Recommend
CEO approval
Business outlook

Pros

Good team, good people and good work ethics

Cons

Company didnt give any incentives, also system structure need to improve

Explore other reviews about Service Management Group

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

The team is very supportive and always willing to help troubleshoot complex issues.

Cons

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2.0
Apr 11, 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Interesting clients Work from home Average pay

Cons

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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