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      Service Coordination

      Engaged employer

      Service Coordination reviews

      Great Company, Poor Work (Through no fault of the Company) - Supports Planner Service Coordination Employee Review

      4.0
      Aug 16, 2023
      Supports planner
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible hours helpful management good benefits

      Cons

      working with the MDH and EDD is incredibly rough billing is frustratingd

      avatar
      Service Coordination Response
      2y
      First, thank you so much for your feedback and all you do. As a Supports Planner, your work directly impacts the lives of the people in our community. We know the work is complex and requires a strong collaboration will all parties involved. We continue identifying opportunities to strengthen our external systems and partnerships to provide solutions when navigating challenges. We know there is always room for improvement, and we aim to improve our Team Members' experience. We thank you again for your feedback. It is essential to understand the lived experience of the individuals on our team to ensure we are making the right improvements.

      Explore other reviews about Service Coordination

      5.0
      Jun 23, 2026
      Service cooordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      There is great company atmosphere here

      Cons

      Too much focus on paperwork

      2.0
      Apr 3, 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Case managers and supervisors are supportive of the people they serve. They are knowledgeable and advocate very well.

      Cons

      Higher up leadership have lost their empathy and gaslight staff to thinking they’re wrong by voicing their opinions . Most have never worked with this population. I was so anxious that I was going to be late for a meeting or get written up for the littlest thing. Speaking of getting written up, CCSs are getting discipline if they don’t document that exact same day. So if a CCS is trying to be person centered and has a 7 pm meeting, if they don’t put in the note that night they get written up. Even if they do it the next morning. SCI bit off more than they can chew, they hired too many 6-figure salaries, and have become very top heavy. If only they understood the reason they were popular was not advertising it was the success of their case managers. And If the data people were helpful, why do supervisors still have to update like 7 spreadsheets a month?

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