Toxic culture and cold blood management - Anonymous employee Serai Employee Review

1.0
Mar 9, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Welcome to How Simple Become Complicated! - Like others said, great office space (well COVID close it all), snacks in the cupboard, barista on-site, standing desk - Pay is higher than average for sure, but job security? Nah you got to be kidding me. - If you got corporate experience this is a great chance to turn this "startup" into another corporate, they need people like you! - If you got supply chain experience, that's great too because they despise people who don't have it. - They used all available IT vendors in Hong Kong and established a well-known name in the industry :) - A lot of miracles happens in this company, you see people who get fired twice and still manage to come back (or can they?) - Actually, there are some honest, hard-working and smart people but they either got a better job or got let go (or being let go), it seems that they have done a great job investing in talents.

Cons

- The CEO has no vision, input or direction for either of the business (SCS and N&T), he can praise us for hitting the OKRs on one Friday and say we are so much behind the next Friday. - Letting people go like there is no tomorrow, they have done many waves of firing and there will always be more coming. People got to let go because of many reasons, but most times it is not performance-related, eg: change of management where new boss just need to get his boys/girls in and whoever stands in his way need to go. - Forgot to mention that the underlying revenue model doesn't work, on both sides, forget about product or data-driven, it's quality over quantity! - They used to let you keep the laptop when you got fired but no more :(

Explore other reviews about Serai

5.0
Aug 24, 2022
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

- Great Community - Hardworking - Good Startup Culture

Cons

- Quick hiring over a short period of time.

5.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

Learnt a lot of things about building a startup

Cons

Nothing bad about it other than we couldn’t get product market fit

See reviews by: Helpful|Rating|Date|All