Caring Counts as their values is a facade - Team Leader Sedgwick Employee Review

1.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Decent insurance benefits Advanced Technology for claims management

Cons

Forced return to office for many living more than an hour away, and given only 2 months to readjust their lives to accommodate driving into the office 3 days a week. No increase to salary despite the additional expenses driving in would cause. Caring counts is their core values, but let me assure you, they don't follow it. Upper leadership treats everyone like a number, and micromanage with the only mindset on numbers. I was a leader there and felt constant pressure, terrible work/life balance and no support from peers or leadership. I would not recommend Sedgwick to anyone. If you end up excelling in your role, they will keep you where you are and tell you to "bloom where you're planted" and you can make a difference in your current role as opposed to supporting for promotion and growth.

Explore other reviews about Sedgwick

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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