Toxic work environment - Loss Adjuster Sedgwick Employee Review

2.0
May 6, 2025
Recommend
CEO approval
Business outlook

Pros

Multinational company with people from everywhere.

Cons

Unrealistic work loads- refusal to adequately staff with people of sufficient skills and lack of willingness to invest to train staff, so senior level employees have workloads far exceeding what they should while other employees are doing nothing and refusing work due to insufficient experience and training. Constant changing of goal posts and changing of terms making it more difficult to obtain bonuses and incentives. Mixed messages from management- local management and governance does not match advise and objectives advised by international senior management. Preaches culture of empathy and inclusion, however the reality in offices is closed minded and discourages open and honest conversations.

Explore other reviews about Sedgwick

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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