Assembly-line office job. - Claims Examiner Sedgwick Employee Review

3.0
Nov 30, 2024
Recommend
CEO approval
Business outlook

Pros

Flexible schedule with the right manager, WFH if you live in an area with no office within 25 miles. Good PTO package, 401k is decent. Plenty of opportunities for advancement within the company.

Cons

1. For an Examiner position, they pay almost half what other companies do for the same position. If you try to ask for a raise, you're told "this is the most you can make at your position." "Merit raises" are pennies on the dollar, which is insulting. 2. They hire to fill seats, not to put qualified people into a position. They'll hire zero-experience into roles with a necessary high knowledge base, and then hope a few weeks of training will suffice. Team members with actual experience are expected to cover the skill gap and do the work others leave undone or do wrong. 3. Turnover is high. They will not put effort into keeping good people. 4. Assembly-line mentality causes humongous backloads of work which overwhelm teams regularly. 5. Toxic positivity is encouraged and micromanagement is how they expect to boost flagging performance. If your workers don't care, poking them all day won't change that. If your workers do care, they'll feel insulted and treated like mindless automatons expected to "do it all for the team."

Explore other reviews about Sedgwick

4.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for with a great claims system. Does it go slow some time yes, but by far it is productive. This company truly wants employees to get work done. This is how it should be. So far so good. They really encourage teamwork and employee teamwork! Stark contrast to other places I’ve worked.

Cons

Need to be a little more strong on client rules of what we can and cannot provide. It’s very client service oriented. However, without limits can cause confusion to directives and expectations.

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