Run as fast as you can! I would give them 0 stars if I could! - Claims Examiner Sedgwick Employee Review

1.0
Jan 14, 2016
Recommend
CEO approval
Business outlook

Pros

PTO. There really isn't much more than that. I did get to work on site at the clients facility and it was a great office environment. Well maintained and very eco-friendly.

Cons

Management, HR, work load, pay...in that order. I strongly recommend you run as fast as you can. The managers are nasty and childish. They call you names and cuss at you. They say inappropriate things on a regular basis...even after you ask them to stop. HR is a joke. Don't go to them if you have an issue. Just find a new job. They are litterally only there to make surr you cant sue them. As for picking up the work load of others; you will be told to do so. You will be told not to work overtime(if you are hourly), but if you can't keep up with 20+ claims a day with no help and a manager that is MIA, all day.. you will get written up. Managers will take credit for your work and ideas as their own. Very poor culture. There are so many issues with this company... this is just the tip of the iceberg. They have integrity as a major part of their company, yet no one in management has a back bone.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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