Overall like working with the company but the direction it has taken in the past 5 years, for me, has been downhill. - Anonymous employee Sedgwick Employee Review

3.0
Mar 22, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A growing company with a great computer system, decent salaries, great benefits other than no longer having a pension (which is pretty typical these days), and challenging work.

Cons

The work/life balance has gone way down - requiring more with less people - and salaries, for some, could be much better as well as a lack of consistency with some very lacking individuals being promoted over very qualified people as well as very qualified people leaving for other employment due to all areas just noted.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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