Pros
The work schedule is very flexible
Cons
The workloads are impossible to maintain while providing the services that clients expect. How can you handle stressful situations while you are also stressed? The training is a joke. You are expected to retain information from a 5 minute training session that doesn’t start until 3 months later. Asking questions will make you wish you didn’t because you are expected to already know everything which is not a pleasant experience. The pay is not nearly enough for the work that is expected. The 7.5 hour shift is also a joke and they do not want you to go over but you are guaranteed to get a 10 hr workload daily. Someone needs to create a new manual that has realistic expectations because they are clearly still working with a manual from when the company was opened.