I used to love working here - Patient Care Coordinator Sedgwick Employee Review

3.0
Sep 19, 2023
Recommend
CEO approval
Business outlook

Pros

I was told I would get a raise after 1 year of employment I did not. We received a merit raise as a whole (the whole company) which was 14 cents! Yep you read that right! They also switch us from working a 40 hour week to 37.5 hours a week and changed our pay to reflect that. So we didn’t get paid less or more just the same for the amount of hours a day. So now I’m getting 17.74 an hour which ain’t squat with the economy right now. If I was single I wouldn’t be able to survive on my own and pay my bills put it that way. I have no life either my hours suck. I can’t go to appointments or anything that my life requires because I get off at 8pm and start at 11:30am. They say there is a list you get on for better hours, but I’ll believe it when I see it! Those are my only issues here really

Cons

No raises like they said

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1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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