Horrendous Onboarding, Poor Management - Communications Specialist Sedgwick Employee Review

1.0
Sep 1, 2023
Recommend
CEO approval
Business outlook

Pros

The position is fully remote.

Cons

From the moment I signed my offer, this has been excruciating to be part of this company. The recruiter didn't speak to me once I signed the offer. I was waiting on my background check to clear, to which I didn't find out until 3 days before I started. Mind you I had 3 weeks between my offer letter being signed and my start date. I had to reach out to Sedgwick multiple times before someone replied saying I was good to start. I literally had to reach out to my new manager to ask her, to which she took 6 days to reply. Not how you treat a new employee. I started on a Monday and I received my computer on Saturday afternoon before because the IT man called me that weekend to tell me how busy he was. He had a 1.5 hour call on a Saturday (again before I started or was getting paid) to go over my computer. My boss provided no training to me with the exception of maybe 1 hour total my first week and after 2 weeks of silence from her and anyone on the team (yes, I literally sat there for 2 weeks) she suddenly started sending me a ton of work with no training. I am resigning within the next month as this place is dysfunctional. I have asked for a computer charger and a mouse as I am currently using my personal one and no one follows up. It's evident they do not care about their employees. Side note, I have not met a single male since beginning. The department I am in is made up of 22 white females which seems odd to me.

Explore other reviews about Sedgwick

4.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for with a great claims system. Does it go slow some time yes, but by far it is productive. This company truly wants employees to get work done. This is how it should be. So far so good. They really encourage teamwork and employee teamwork! Stark contrast to other places I’ve worked.

Cons

Need to be a little more strong on client rules of what we can and cannot provide. It’s very client service oriented. However, without limits can cause confusion to directives and expectations.

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