A good place to learn about claims - Anonymous employee Sedgwick Employee Review

3.0
Oct 13, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with friendly and supportive people. Colleaugues are very helpful especially when issues arise. I had an opportunity to work with the best team. Deliverable presentation is always a fun time. Management would be very excited and may give out rewards based on impact and senior leadership team approval. I always get to know the people that I work wiith at a deeper level.

Cons

Working with different offices can be challenging

Explore other reviews about Sedgwick

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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