Pros
The benefits seem to be very good and Sedgwick pays for more than half of the medical. Most Team Leads are great.
Cons
Caseloads are not manageable. People always quitting and their caseloads are dumped on everyone else already struggling to stay afloat. Team Leads have to handle claims. Unable to feasibly manage diaries and claims. Work everything reactively instead of proactively since the clients are so demanding. Management runs “numbers” but contradict what they go off of when your “numbers” of one thing are too high. Highly underpaid for market value in the area. Allow clients to change service instructions constantly. No work life balance. Most people work during their PTO because it’s a mess to come back to. Everyone is so overworked that you are constantly stressed about this job.