Wish I'd Never Accepted Employment Offer - Claims Examiner Sedgwick Employee Review

1.0
Dec 31, 2014
Recommend
CEO approval
Business outlook

Pros

Co-workers ("colleagues" in Sedgwick speak) are friendly and usually helpful PTO is good, but no more generous than other employers in the insurance industry Easy to use system

Cons

Extremely high work load makes for 6 day work week Assigned claims even when on PTO Return from even a short PTO to an out of control desk File auditors lack any common sense Team leaders give minimal direction and don't bother reading file notes before criticizing work Dismal pay and no monetary bonus. Bonus for 2014 is again allowing employees to wear jeans and tennis shoes Ready, shoot, aim upper management mentality Absolutely no upward mobility

Explore other reviews about Sedgwick

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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