The Director of Operations skirt was stuck in her underwear and I told her that it was, after that I got fired. - Cms Sedgwick Employee Review

3.0
Sep 1, 2014
Recommend
CEO approval
Business outlook

Pros

Benefits are great. Starting salary is descent.

Cons

During interviews, managers and leads should inform potential employee about their training process, especially the tests that are given while going through and after training. I think there should be at least 8 weeks of training.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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