Too many claims & NO recognition - Claims Examiner Sedgwick Employee Review

2.0
Apr 14, 2014
Recommend
CEO approval
Business outlook

Pros

The amount of paid time off (but hard to use it) . They have remote/home worker opportunities which are necessary otherwise you have office distractions and can't handle the volume.

Cons

The volume of claims is not manageable & forget quality. You are paid approximately 25% less than an insurance carrier. There is no incentive to work hard they will not reward someone near the top of their salary grade. There are no bonuses to reward top performers. There are major discrepancies of claim loads within units. They do not communicate company wide computer issues which are frequent.

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5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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