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      Sedgwick

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      The Richardson Office is a HOT MESS!!! BEWARE!!! - Claims Examiner Sedgwick Employee Review

      1.0
      Sep 19, 2013
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      There are a lot of vendors that come to the office and bring food and snacks.

      Cons

      There are to many chiefs that don't know how to manage. The is one head boss in the office, 2 managers and 5 supervisors. The office is small only about 35 employees, there is no need for that many managers. The managers micro manage, and they are very petty. There are people that curse while they are on the phone with clients. The office is just not professional. There is a lot of turnover in this office. There was a mass exodus when I left the company. The underpay and overwork. Beware!!!

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      1.0
      Jun 22, 2026
      Leave of absence coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

      Cons

      -Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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