Claims - Claims Examiner Sedgwick Employee Review

2.0
Jul 7, 2019
Recommend
CEO approval
Business outlook

Pros

Nice colleagues, okay benefits, flexibility in start time, decent office space, telecommuting options, casual dress code

Cons

Case load is ridiculous. Turnover is high. Client demands not accounted for. Constantly covering for colleagues taking PTO and when they cover for you they forget to do your work so you come back from vacation to 14 hour days. Normal days are 10-12 hours to keep up and stay off the “lists”. No help from management. Team Leads and managers all leave on time while examiners stay late. They don’t hire temps for people out on leave, just reassign the claims until they come back. Just awful.

Explore other reviews about Sedgwick

4.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for with a great claims system. Does it go slow some time yes, but by far it is productive. This company truly wants employees to get work done. This is how it should be. So far so good. They really encourage teamwork and employee teamwork! Stark contrast to other places I’ve worked.

Cons

Need to be a little more strong on client rules of what we can and cannot provide. It’s very client service oriented. However, without limits can cause confusion to directives and expectations.

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